Frequently asked questions

Here is a list of frequently asked questions that may help, if you cannot find the answer you need then please email us at enquiries@dmnp.co.uk

General

Deliver My Newspaper helps you to find a Retailer who can deliver a copy of your favourite Newspaper to your door. Follow the simple steps, once you have selected your title you will be able to see the range of promotional offers available to you. Sign up and wait for your vouchers to be delivered to your door, take these to your newsagent, set up the service and they will do the rest.

Please note: Promotional offers are for new Customers only. If you have already taken advantage of a promotion your Retailer will have every right to not accept these vouchers.

We are offering you free* delivery of your favourite newspaper for a set number of weeks so you only need to pay your newsagent for the price of the paper.

*The maximum reimbursement of £2.80 per week is paid directly to the retailer.

(Note: There will at times be different offers available which may increase or decrease the number of weeks offered, and the newspapers participating in the offer. The same principle will apply that you will need to pay for your paper, also your local retailer may charge you an additional delivery charge. In this instance please email us at enquiries@dmnp.co.uk and we will try to help find you a retailer that will not)

All Partner retailers that appear on our site have agreed to honour the promotional offer detailed above and will deliver your newspaper free of charge for the duration of the promotion, all you have to do is pay for your newspapers. We re-imburse each retailer with a maximum of £2.80 per week for this delivery. In some instances the delivery charge can be higher than £2.80, however no retailer should ask you to pay any more for the delivery for the duration of the promotion. If a retailer does try to charge you more then please let us know by emailing us at enquiries@dmnp.co.uk. We will speak to the Retailer on your behalf to resolve this.

We’re only paying for the delivery part*, not the newspapers themselves. So for the duration of any offer, you will only need to pay for the cover price of your favourite newspaper. These costs do vary, so please check with your retailer.

After the promotional period of our offer ends, you will need to pay for delivery - these delivery charges vary depending on your newsagent, so please ask them for details of how much this costs.

* The maximum reimbursement of £2.80 per week is paid directly to the retailer.

You will pay your retailer for your newspapers directly - no money is paid to Deliver My Newspaper. After you’ve given the retailer your delivery vouchers, and set up your delivery, they will contact you to arrange payment of your paper bill.

The Publishers of these titles are not part of the deliver my newspaper scheme, if you would like to order these titles then please contact them directly.

If you don't have an email address, please call us on 0800 912 9916 to place your order'

No. We have 2 different offers to suit how often you like to read your favourite newspaper. You can choose to have the paper delivered…

  • Every day of the week
  • At the weekends only

Just choose the best option for you.

Your newspaper can be delivered by any one of the retailers that have agreed to deliver to your postcode - just search your postcode at DeliverMyNewspaper.co.uk to find one near you.

Your delivery agreement is between you and your newsagent. Deliver My Newspaper is not a party to this agreement and is not responsible for any failure of your newsagent to deliver your papers or for any other loss caused by the newsagent in connection with Deliver My Newspaper.

Most retailers need up to 7 days notice if you want to cancel your newspaper delivery, but please check with them first.

You need to arrange and confirm this delivery stop with your newsagent directly, as the delivery agreement is with them. If you cancel, please note that you can’t use your vouchers again at a later date.

No you are not. If you wish to cancel your newspaper delivery service then you need to arrange this with your newsagent directly as your delivery agreement is with them. If you cancel, please note that you cannot use your vouchers again at a later date

If you want to change your delivery days, please talk to your retailer. Unfortunately the vouchers we send you are only valid for that number of deliveries, and we can’t issue you new vouchers at a later date.

Just like a milkman, some newspaper deliveries aren’t made from a shop, but a roundsman who goes from house to house making paper deliveries from a van.

To arrange the delivery of your newspaper with a roundsman, please contact them directly using the phone number provided. They will then arrange to meet you so you can give them your delivery vouchers and pay for your newspapers.

Please email us at enquiries@dmnp.co.uk and we will try to help.

Delivery vouchers

We will post your delivery vouchers to the address you have supplied within 5 working days following registration

If you haven’t received your vouchers please email us at enquiries@dmnp.co.uk providing your name address and postcode, plus your selected title, and we will pass on these details to the publisher who will follow this up for you.

Please email us at enquiries@dmnp.co.uk providing your name, correct address and postcode, plus your selected title, and we will pass on these details to the publisher who will follow this up for you.

Please email us at enquiries@dmnp.co.uk providing your name address and postcode, plus your selected title, and we will pass on these details to the publisher who will follow this up for you.

No, retailers will only accept original vouchers, as they do have a cash value. Photocopies will not be accepted.

Newsagents and paper delivery

The Deliver My Newspaper service currently covers over 90% of the UK population. We’re always adding more retailers to our programme so please come back and search again later if you can’t find one at the moment. Alternatively re-enter your postcode and leave your details with us – Let us know where you live, the title you are looking for and we will contact you if a new delivery agent is able to deliver to your home.

Please contact your newsagent directly, the delivery agreement is with them. They should be able to advise why.

Please email us at enquiries@dmnp.co.uk providing your name, address and postcode, plus your selected title, and we will pass on these details to the publisher who will arrange for new vouchers to be sent to you.

Please email us at enquiries@dmnp.co.uk providing the address of the retailer who will not accept the vouchers, we will speak to the Retailer to understand the reasoning and will either resolve or advise of a Retailer in the area who will accept your vouchers.

Yes. You need to arrange and confirm this delivery stop with your newsagent directly, as the delivery agreement is with them.

Need Help?

If you need support then please contact us at: enquiries@dmnp.co.uk or on 0800 912 9916